Finally managed to send off my DOA Shuttle SS50 from The Overclocking Store in Sheffield. Very impressed with their delivery, not quite so impressed with their total lack of response to any of my emails to their after-sales support team. Finally got through to somebody on the phone and he agreed to take the sucker back to check it over. Let's see how long that takes - I notice that they aren't selling the SS50 model anymore either on their website (neither are Shuttle themselves either) - ouch... I really wanted the two PCI slots as well and the later models sacrifice one for an AGP slot (unless anybody knows a network card with Linux support that fits in an AGP slot?).